Welcome Package

Up to $5,000 + 300 Free Spins

Across your first four deposits

Contact Lucky Vibe Casino

Need help with Lucky Vibe Casino? Contact our support team at support@luckyvibecasino.top. We aim to provide clear, helpful assistance with account questions, payments, technical issues and responsible gambling requests. Please include enough information for the team to understand your enquiry and respond efficiently.

Lucky Vibe Casino holds an e-gaming licence from the Tobique Gaming Commission (No. 0000064), a Curaçao Gaming Authority licence (OGL/2023/176/0095), and an AOFA licence issued by the Comoros (ALSI-202509073-FI2).

How to get in touch

For assistance, send an email to support@luckyvibecasino.top. The support team can review your enquiry and provide guidance based on the information available for your account. Please do not send passwords, full payment card details or other sensitive security information by email.

You may contact support about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and general payment enquiries
  • Bonus terms, eligibility and other promotional questions
  • Technical problems affecting the website or your account
  • Responsible gambling requests, including help with account controls or taking a break from gambling

What to include in your email

When writing to support@luckyvibecasino.top, include your account email address or username, a short description of the issue and any relevant details, such as the date or type of transaction. If the problem is technical, screenshots can be useful where relevant. Do not include your password or complete card or banking details.

Providing accurate information helps the team identify your enquiry and may reduce the need for follow-up questions. Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of the request. If your enquiry concerns responsible gambling, please state this clearly so it can be handled appropriately.